Frequently Asked Questions

Cubric is the ultimate 3D world building app that celebrates creators, connection and competition. Every player's experience is unique by design, so Cubric is truly what our fans make it.

Players can create their own reality with custom builds and obstacle courses and then share these designs with fellow players. While blueprints make the creation process easy, players can bypass building and explore Cubric Island's many attractions and mini games instead. Trust us when we say that Cubric is the world you've been waiting for.

Cubric is now available globally to players with iOS devices. Please check the App Store for device compatibility information.

Please subscribe to our social media channels for news and updates, including the latest info on our Android release dates.

Visit the App Store to confirm eligibility and device compatibility.

The app is free to download on iOS globally, though certain features will require in-app purchases.

As part of our commitment to delivering the best possible gaming experience, we are currently in a soft launch phase or beta testing mode. While the game is accessible to the general public, we are actively gathering feedback, fine-tuning gameplay mechanics, and making optimizations to improve the experience for all players. We appreciate your patience.

The Cubric Account System, which allows the company to identify player by email, ensures customer service issues are resolved quickly and accurately.

You can change your password in settings.

Coins can be purchased in the coin store which can be accessed by tapping this during gameplay or this in the Cubric store.

Using your account, parents can create a parental pin and control which features players have access to, so they can feel comfortable and confident.

Originator values the privacy of every player. For an in-depth look at our privacy policy, visit here.

If you experience or witness bullying, harassment or offensive material during a play session, please report it to us using the in-app support feature or send an email to support@cubric.com. Cubric is meant to be a safe space for all players to enjoy, and we will address any player behavior that violates our community standards and guidelines.

For a closer look at our privacy policy, visit here.

To report an issue, please contact customer service using the in-app support feature or by sending an email to support@cubric.com. Please be patient as the app is in beta mode and is therefore more likely to experience performance issues. We also ask that you give our team time to resolve an issue before leaving a negative review.

Visit your digital store to ensure you are playing with the latest build. Particularly during the soft launch phase of an app, it is not uncommon to have frequent updates to ensure the best possible player experience.

Visit our YouTube channel for helpful tips and tricks.

Use the in-app support feature or send an email to support@cubric.com.

At this time, Cubric is available in US English.

Due to the multiplayer nature of the game, Cubric can only be played online.